{"id":1472,"date":"2018-03-15T08:16:04","date_gmt":"2018-03-15T05:16:04","guid":{"rendered":"http:\/\/www.elektraotel.com\/yeni\/\/?p=1472"},"modified":"2018-03-22T17:47:25","modified_gmt":"2018-03-22T14:47:25","slug":"call-center-sales-crm-integration","status":"publish","type":"post","link":"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/","title":{"rendered":"Call Center & Sales CRM Integration"},"content":{"rendered":"
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With central integration, you can manage all your relations over a single program and combine them with your CRM information <\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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You can easily match the phone numbers if the calls were made with customer key cards, by your members or previously if they were recorded calls<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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\u2013 The call screen appears with the caller ID<\/div>\n
\u2013 If there was a previous conversation, the information of it appears on the screen<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>
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Detailed reports can be taken based on the conversation<\/div>\n
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Profile informations can be obtained such as the guest\u2019s previous complaints, surveys that has been filled by them, their accommodation information etc.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div>
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\u2013 With the online reservation module you can see the availability and price level of the hotels
\u2013 You can record the reservations temporarily<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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\u2013 Later, temporary reservations can be seen from the \u201cShow Basket\u201d link and there, the reservations can be set permanently<\/p>\n

\u2013 You will be directed to the credit card payment process by clicking the link \u201cReceive Payment\u201d<\/p>\n<\/div>\n

CLICK HERE <\/strong><\/a>FOR A DETAILED PRESENTATION <\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

With central integration, you can manage all your relations over a single program and combine them with your CRM information <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"talya-templates\/left-sidebar.php","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"yoast_head":"\nCall Center & Sales CRM Integration - Elektra Otel Y\u00f6netim Sistemi<\/title>\n<meta name=\"description\" content=\"elektraotel.com provides 7x24 support to the clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Center & Sales CRM Integration - Elektra Otel Y\u00f6netim Sistemi\" \/>\n<meta property=\"og:description\" content=\"elektraotel.com provides 7x24 support to the clients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"Elektra Otel Y\u00f6netim Sistemi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ElektraOtelYonetimSistemi\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-15T05:16:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-03-22T14:47:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.elektraotel.com\/wp-content\/uploads\/2018\/02\/ing_CallCenter_Slider.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Elektraprogram\" \/>\n<meta name=\"twitter:site\" content=\"@Elektraprogram\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Call Center & Sales CRM Integration\",\"datePublished\":\"2018-03-15T05:16:04+00:00\",\"dateModified\":\"2018-03-22T14:47:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/\"},\"wordCount\":182,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.elektraotel.com\/tr\/#organization\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/\",\"url\":\"https:\/\/www.elektraotel.com\/en\/call-center-sales-crm-integration\/\",\"name\":\"Call Center & Sales CRM Integration - 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