{"id":1475,"date":"2018-03-15T08:25:24","date_gmt":"2018-03-15T05:25:24","guid":{"rendered":"http:\/\/www.elektraotel.com\/yeni\/\/?p=1475"},"modified":"2018-03-22T14:00:36","modified_gmt":"2018-03-22T11:00:36","slug":"call-management-system","status":"publish","type":"post","link":"https:\/\/www.elektraotel.com\/en\/call-management-system\/","title":{"rendered":"Call Management System"},"content":{"rendered":"
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Elektra OPEX Call Management<\/strong><\/span>\u00a0transfers guest requests, malfunctions, complaints to employees through smart phones and tablets. Employees in the field receive information about operations instantly. They can transmit malfunctions and the problems they have fixed. They can also keep track of the task they have to do in the following days.<\/div>\n
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\u00a0Elektra OPEX Business Intelligence<\/strong>\u00a0<\/span><\/div>\n
\u2013 Transfers request automatically by mobile device,sms and mail<\/div>\n
DOES NOT REQUIRE AN ORDER TAKER<\/div>\n
\u00a0-It assigns an employee from the relevant department for the required task.<\/div>\n
-It transfers work to the person with a smaller work load working on the same shift.<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
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Elektra OPEX Mobile Application<\/span> <\/strong><\/p>\n

It follows the latest technological and social developments.
\n\u2013 Utilises the latest web and mobile technology.
\n\u2013 Does not utilise old desk-bound techniques.
\n\u2013 The application knows that its users are mobile, use smart phones and tablets for work.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Elektra OPEX Automatic Briefing<\/strong><\/span>
\n\u2013 Informs you of things not going right.
\n\u2013 Does not require old methods such as telephones or e-mail, the system makes the appropriate warnings itself.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Front Office Integration<\/strong><\/span>
\nFront office can automatically sends information about check-in, check-out, and room changes to the appropriate departments. Bellboys collect suitcases, minibars are checked, and room service cleans the room as check-out preparations. This way phone calls are unnecessary, work orders are offered immediately.jobs sent from the Front Office can be monitored from the message screen.<\/div>\n
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Roomrack and Minibar on You Tablet<\/strong><\/span><\/p>\n

Room service can track room vacancy and cleanliness of the room. When the cleaning is done the room can be marked as clean from the tablet. The rooms new situation is updated on the front office system.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Elektra OPEX Call Management\u00a0transfers guest requests, malfunctions, complaints to employees through smart phones and tablets. 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