- CORPORATE
- MODULES
- Mobile Applications for Guests
- Mobile Management System
- Online Rezervation
- PAY TV Integration
- Personnel Attendance Control System
- Pos System
- Sales and Marketing Monitoring
- Technical Service Management
- Timesharing Management
- Banquette Management
- Call Center & Sales CRM Integration
- Call Management System
- Channel Manager
- Crm + Kiosk System
- ETS Accounting Management System
- ETS Personnel and Payroll System
- ETS Procurement Method
- Front Office Management
- Health, Sports and SPA Management
- HR Performance Management
- ID and Passport Reading Software
- Integration of Guest Comment Websites
- Inventory and Cost Analysis Program
- Inventory and Depriciation Monitoring
- Invoice Management
- iSafe Internet Security and Logging
- Loyalty Management
- Call Center & Sales CRM Integration
- ElektraWEB
- REFERENCES
- SUPPORT
- Buy Service
Elektra Opex CRM module,is a system that brings customer satisfaction to the forefront.
CRM Customer Tracking
With the CRM module all information inputted into a guest card is archived and in the event of a new reservation work orders are sent to all relevant departments. For instance preferred daily newspapers, orthopaedic bed requests, revisions to be made about the guests’ allergic situation or gifts for regular guests etc.
Record customer questionnaires, reviews. Ensure customer satisfaction, measure customer satisfaction. Take advantage of the mobile world with the use of your tablet.
Kiosk Module
Let your guests become a part of your mobile world. Inform all your guests of all the information about your hotel and surroundings through their mobile phones with the kiosk module. Using QR codes your guests will be able to see information about daily activities, restaurants, the spa etc. in various languages, comment, fill out questionnaires and make reservations for restaurants.
